Frequently Asked Questions

Receipt.help is a mobile iOS app designed specifically for gig economy workers - Uber drivers, DoorDash delivery drivers, Lyft drivers, and other independent contractors. It helps you track your receipts and mileage with IRS-compliant methods, making tax time simple and stress-free.

Our app combines receipt scanning with powerful OCR technology and three different mileage tracking methods (including the IRS-approved odometer photo method) to ensure you never miss a deduction.

Yes, Receipt.help has a free tier that allows you to track:

• Up to 5 receipts per month
• Up to 5 mileage entries per month

For unlimited tracking, we offer:

• Pro Monthly: $4.99/month
• Pro Weekly: $1.49/week

Both Pro plans include unlimited receipt scanning, unlimited mileage entries, and CSV & PDF exports for tax time.

Since subscriptions are managed through Apple’s App Store, you can cancel anytime through your iPhone settings:

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Find Receipt.help in your list
5. Tap Cancel Subscription

Your subscription will remain active until the end of your current billing period. After cancellation, you’ll automatically revert to the free tier (5 receipts and 5 mileage entries per month).

You can resubscribe anytime directly from the app.

Absolutely. Our odometer photo method meets all requirements outlined in IRS Publication 463. When you take photos of your odometer at the start and end of your shift, you’re creating visual proof that satisfies IRS documentation requirements.

The app supports three IRS-compliant tracking methods:

1. Odometer Photos (recommended) - Visual proof with automatic calculation
2. Manual Miles Entry - Quick entry for total miles driven
3. Start/End Address - Automatic distance calculation using real addresses

Each method creates a complete record with date, time, purpose, and miles driven - everything you need for an audit.

Yes! Pro subscribers can export their data for tax filing or accounting:

• CSV Export: Export your receipts and mileage entries as spreadsheet files for Excel, Google Sheets, or accounting software
• PDF Reports: Generate formatted PDF reports with receipt images, perfect for sending to your accountant or CPA

Both export formats include:

• All receipt details (merchant, amount, date, category, tax)
• Complete mileage logs (date, miles, purpose, method)
• Filterable by date range
• Option to export only tax-deductible items

You can share exports via email, save to iCloud Drive, or send directly to your tax professional.

Note: Export features require a Pro subscription.

Your data security is our top priority. We implement multiple layers of protection:

• Encryption in Transit: All data is encrypted using TLS 1.3 (the latest transport security protocol)
• Encryption at Rest: Your receipt images and data are encrypted using AES-256 encryption in our Supabase database
• Secure Authentication: Industry-standard authentication with optional Apple Sign-In
• Privacy First: We never sell your data or share it with third parties for marketing
• GDPR Compliant: Full data deletion available on request

Your receipts and mileage logs are stored securely and accessible only by you.