Privacy Policy
Last Updated: December 8, 2025
Our Commitment to Your Privacy
At Receipt.help, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.
We do NOT sell your personal information. Ever.
Table of Contents
1. What Data We Collect
We collect the following types of data to provide and improve our services:
| Data Type | Purpose | Retention |
|---|---|---|
| Account Data | Authentication, account management, customer support | Until account deletion |
| Receipt Data | Expense tracking, tax record organization | Until deletion or 7 years (IRS compliance) |
| Receipt Photos | Visual records, OCR text extraction | Until deletion or 7 years (IRS compliance) |
| Mileage Data | IRS-compliant mileage tracking and reporting | Until deletion or 7 years (IRS compliance) |
| Odometer Photos | Visual proof for mileage verification, OCR reading extraction | Until deletion or 7 years (IRS compliance) |
| Device & Usage Data | Analytics, bug fixing, app performance improvement | 90 days (anonymized) |
Detailed Breakdown:
Account Data includes:
- Email address
- Full name and first name
- Business name (optional)
- Subscription tier and status
- Account creation and update timestamps
Receipt & Expense Data includes:
- Merchant names and transaction amounts
- Receipt photos (uploaded by you)
- Transaction dates, tax amounts, tip amounts
- Payment methods and categories
- Notes and business purposes
- Raw OCR text extracted from photos
Mileage Tracking Data includes:
- Odometer readings and photos
- Start/end addresses and GPS coordinates
- Manual mileage entries
- Trip purposes and work areas
- Date and time stamps
Device & Usage Data includes:
- Device type, operating system version
- App version and crash logs
- Anonymized usage patterns (feature usage, session duration)
- Error logs and performance metrics
2. AI Data Processing (Claude by Anthropic)
How AI Powers Receipt.help
Receipt.help uses Claude AI (developed by Anthropic) to automatically extract text and data from your receipt and odometer photos. This AI-powered OCR (Optical Character Recognition) is what makes the app fast and accurate.
When you upload a photo, it is sent to Anthropic's secure API for processing. Claude AI analyzes the image, extracts relevant information (merchant name, amount, date, etc.), and returns the structured data to our app.
Important Privacy Information:
✓ Claude AI does NOT store your photos or extracted data.
Anthropic's policy explicitly states that data sent through their API is not used to train their models and is not retained after processing. Your photos are processed transiently and immediately discarded.
For more details on Anthropic's data handling practices, please review their official privacy documentation:
https://www.anthropic.com/legal
Receipt.help stores the extracted data (text results) in our secure database, but the AI provider (Anthropic) does not.
3. How We Use Your Data
We use your personal data for the following purposes:
Service Delivery
To provide the core functionality of Receipt.help, including receipt and mileage tracking, data storage, OCR processing, and export features.
AI Processing
To send your uploaded photos to Claude AI (Anthropic) for text extraction and return structured data to your account.
Analytics & Improvement
To analyze anonymized usage patterns, fix bugs, and improve app performance. We use PostHog for privacy-respecting analytics.
Customer Support
To respond to your questions, troubleshoot issues, and provide technical assistance.
Legal Compliance
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Subscription Management
To process payments through Apple's App Store, manage subscription tiers, and send billing-related communications.
We do NOT sell your personal information. Ever.
Receipt.help will never sell, rent, or share your personal data with third parties for marketing purposes.
4. Third-Party Services
Receipt.help uses the following trusted third-party services to operate:
Supabase (Database & Storage)
All of your account data, receipts, and mileage entries are stored securely on Supabase, a SOC 2 Type II certified cloud platform.
Anthropic (Claude AI)
Receipt and odometer photos are sent to Anthropic's API for OCR processing. Anthropic does not store or use your data for model training.
Apple (In-App Purchases)
Subscription payments are processed through Apple's App Store. We do not store your payment information.
PostHog (Analytics)
We use PostHog to collect anonymized usage analytics. This helps us understand how users interact with the app and identify bugs.
By using Receipt.help, you acknowledge that your data will be processed by these third-party services in accordance with their respective privacy policies and terms of service.
5. Data Security
We implement industry-standard security measures to protect your personal information:
Encryption in Transit
All data transmitted between your device and our servers is encrypted using TLS 1.3 (Transport Layer Security).
Encryption at Rest
All data stored on our servers (including receipt images and mileage data) is encrypted using AES-256 encryption.
Row-Level Security (RLS)
Our database uses row-level security policies to ensure that you can only access your own data. No other user can view or modify your receipts or mileage entries.
Access Controls
Access to production systems is strictly limited to authorized personnel and protected by multi-factor authentication (MFA).
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities within 72 hours as required by GDPR.
While we take extensive precautions to protect your data, no system is 100% secure. We recommend that you regularly export and back up your data as an additional safeguard.
6. Your Rights (GDPR/CCPA)
Depending on your location, you have the following data privacy rights:
Right to Access
You have the right to request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format (e.g., CSV or JSON).
Right to Rectification
You have the right to correct any inaccurate or incomplete personal data. You can update your profile information directly in the app.
Right to Erasure (Right to Be Forgotten)
You have the right to request deletion of your personal data. You can delete your account at any time from the app's Settings, or by contacting us at privacy@receipt.help.
Right to Data Portability
You have the right to export your data in a machine-readable format (CSV, PDF). This feature is built into the app under "Export for Tax Time."
Right to Object
You have the right to object to our processing of your personal data, including for analytics purposes. You can opt out of analytics tracking in the app's Settings.
Right to Restrict Processing
You have the right to request that we temporarily restrict the processing of your personal data under certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days. If we need additional time, we will notify you and explain the reason for the delay.
7. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to request information about the categories and specific pieces of personal data we have collected about you in the past 12 months.
Right to Delete
You have the right to request deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
Right to Opt-Out of Sale
California residents have the right to opt out of the "sale" of their personal information. Receipt.help does NOT sell your personal data.
Right to Non-Discrimination
You have the right to not receive discriminatory treatment for exercising your CCPA rights.
To exercise your CCPA rights, please contact us at privacy@receipt.help.
8. Children's Privacy
Receipt.help is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we have collected data from a child, please contact us immediately at privacy@receipt.help.
10. Data Breach Notification
In the unlikely event of a data breach that compromises your personal information, Receipt.help will:
- Notify affected users via email within 72 hours of discovering the breach
- Notify relevant data protection authorities as required by law (GDPR, CCPA, etc.)
- Provide details about what data was affected and what steps we are taking to resolve the issue
- Offer guidance on how to protect your account and data
11. Changes to This Privacy Policy
Receipt.help reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify you by:
- Posting the updated Privacy Policy in the app and on our website
- Sending an email notification to your registered email address
- Displaying an in-app notification upon your next login
The "Last Updated" date at the top of this page indicates when the Privacy Policy was last revised. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Privacy Inquiries:
Email: privacy@receipt.help
Data Protection Officer (DPO):
Email: dpo@receipt.help
General Support:
Email: support@receipt.help
We are committed to responding to all privacy-related inquiries within 30 days.
Our Commitment to You
At Receipt.help, your privacy is not an afterthought—it's fundamental to how we operate. We are committed to:
- Collecting only the data necessary to provide our services
- Never selling or sharing your personal information for marketing purposes
- Using industry-leading security measures to protect your data
- Being transparent about our data practices
- Respecting your rights under GDPR, CCPA, and other privacy laws
Thank you for trusting Receipt.help with your business records.